Contact us
The fastest way to reach us depends on what you need.
General questions and bug reports
Email support@iteraplay.net. Include the exact error message iTeraPlay showed you if you can; please do not send the TeraBox link itself unless we ask for it.
Copyright or takedown request
See our DMCA and takedown policy for what a valid notice needs to include and where to send it.
Privacy question
See our privacy policy, or email us at the address above with "Privacy" in the subject line.
Something about TeraBox itself
iTeraPlay is independent of TeraBox and cannot access, change or recover your TeraBox account, files or subscription. For account issues, contact TeraBox support directly through the TeraBox app or its official site.